Etihad Airways Headquarters: Your Complete Guide to Abu Dhabi’s Central Travel Hub

# Etihad Airways Headquarters: Your Complete Guide to Abu Dhabi’s Central Travel Hub <img src="https://silvershoreonline.com/wp-content/uploads/2025/02/Etihad-Airlines-Headquarters.jpg" jsaction="" class="sFlh5c FyHeAf iPVvYb" style="max-width: 2504px; height: 117px; margin: 0px; width: 177px;" alt="Etihad Airlines Headquarters - Silver Shore" jsname="kn3ccd"> When travel plans hit turbulence or you need personalized assistance, knowing where to find <a href="https://www.flyoffices.com/etihad-airways/headquarters/">Etihad Airways Headquarters</a> can be a game-changer. As the airline’s global nerve center located in Abu Dhabi, this hub offers unparalleled support for passengers facing complex bookings, special requests, or urgent travel issues. This guide cuts through the noise to give you essential details about the Etihad Airways Headquarters, ensuring you know exactly how to access its services when you need them most. <img src="https://www.google.com/url?sa=i&url=https%3A%2F%2Fsilvershoreonline.com%2Fportfolio-item%2Fetihad-airlines-headquarters%2F&psig=AOvVaw2N9N_4NyVI-SAgmgpWdWJH&ust=1756804079869000&source=images&cd=vfe&opi=89978449&ved=0CBUQjRxqFwoTCKCXpqqbt48DFQAAAAAdAAAAABAE" alt="" /> Why Etihad Airways Headquarters is Your Direct Lifeline While digital channels handle routine queries, the Etihad Airways Headquarters in Abu Dhabi is the go-to resource for: <ul> <li>Complex Resolutions: Multi-city itineraries, group bookings, or intricate loyalty program queries.</li> <li>Urgent In-Person Support: Last-minute flight changes, critical baggage issues, or visa assistance.</li> <li>Specialized Services: Medical travel support, unaccompanied minor arrangements, or mobility assistance.</li> <li>High-Touch Assistance: Personalized help for Hajj/Umrah pilgrims, elderly passengers, or non-English speakers.</li> </ul> Pro Tip: For time-sensitive matters, visiting the Etihad Airways Headquarters often yields faster solutions than digital channels. H2: Key Details: Etihad Airways Headquarters Location & Contacts Save this vital information for seamless access to Abu Dhabi’s central Etihad support hub: <table width="956"> <thead> <tr> <td> Category </td> <td> Details </td> </tr> </thead> <tbody> <tr> <td> Full Address </td> <td> New Airport Road, Khalifa City A, P.O. Box 35566, Abu Dhabi, UAE </td> </tr> <tr> <td> Phone Number </td> <td> +971 2 599 0000 (Main HQ Line) </td> </tr> <tr> <td> Customer Care </td> <td> +971 600 555 666 (24/7 Support) </td> </tr> <tr> <td> Email </td> <td> <a href="mailto:feedback@etihad.ae">feedback@etihad.ae</a> </td> </tr> <tr> <td> Operating Hours </td> <td> Monday – Friday: 9:00 AM – 5:00 PM (UAE Time) </td> </tr> <tr> <td> Website </td> <td> <a href="https://www.etihad.com/">Etihad Official Site</a> </td> </tr> <tr> <td> Distance from Downtown </td> <td> ~7 miles (15-minute drive) </td> </tr> </tbody> </table> Note: The Etihad Airways Headquarters is distinct from city ticket offices. This is the corporate nerve center for escalated support. Services You Can Access at Etihad Airways Headquarters The Abu Dhabi HQ isn’t just an administrative office—it’s a fully equipped passenger support center. Key services include: Flight Management <ul> <li>New bookings, cancellations, date changes, and name corrections.</li> <li>Multi-city itinerary planning and last-minute reservations.</li> <li>"Bid to Upgrade" assistance and seat selection.</li> </ul> Baggage & Travel Support <ul> <li>Lost/delayed baggage claims and lost-and-found services.</li> <li>Travel insurance, visa guidance, and travel advisories.</li> <li>Pet travel arrangements and special baggage inquiries.</li> </ul> Specialized Passenger Care <ul> <li>Medical clearance, stretcher requests, and medical escort coordination.</li> <li>Wheelchair assistance and support for reduced mobility.</li> <li>Unaccompanied minor services and elderly passenger aid.</li> </ul> Etihad Guest & Premium Services <ul> <li>Miles redemption, tier status upgrades, and complex loyalty queries.</li> <li>Lounge access, chauffeur service bookings, and Meet & Greet arrangements.</li> <li>Dedicated Hajj/Umrah support desk and multi-lingual assistance.</li> </ul> How to Reach Etihad Airways Headquarters in Abu Dhabi Located in Khalifa City A, the HQ is easily accessible: <ul> <li>By Car/Taxi: Use "New Airport Road, Khalifa City A" in GPS. Parking is available on-site.</li> <li>From Abu Dhabi Airport: 20-minute drive via Sheikh Zayed Bin Sultan Street (E10).</li> <li>From Downtown Abu Dhabi: 15-minute drive via Al Khaleej Al Arabi Street (E12).</li> </ul> Map Tip: Use the <a href="https://www.etihad.com/">interactive map on Etihad’s website</a> or search "Etihad Airways Headquarters" on Google Maps for real-time navigation. Alternative: Etihad City Ticket Office in Abu Dhabi If the HQ’s hours or location don’t suit you, visit the Khalidiya Mall Ticket Office: <ul> <li>Address: Ground Floor, Khalidiya Mall, Abu Dhabi</li> <li>Hours: Mon-Sat, 10:00 AM – 6:00 PM</li> <li>Phone: 971 2 681 0000</li> <li>Best For: Quick bookings, ticket changes, and basic Etihad Guest services.</li> </ul> FAQs: Everything About Etihad Airways Headquarters Q1: Where is Etihad Airways Headquarters located? A: The headquarters is at New Airport Road, Khalifa City A, Abu Dhabi, UAE – 7 miles from downtown Abu Dhabi. Q2: Can I visit Etihad Airways Headquarters for flight bookings? A: Yes! Walk-ins are welcome for bookings, changes, cancellations, and complex travel support. Q3: What’s the best way to contact Etihad Airways Headquarters? A: Call +971 2 599 0000 during business hours (9 AM–5 PM, Mon-Fri). For urgent issues, use the 24/7 customer care line: +971 600 555 666. Q4: Does Etihad Airways Headquarters handle baggage claims? A: Absolutely. It’s the primary hub for resolving lost/delayed baggage, damaged luggage, and lost-item reports. Q5: Is there parking at Etihad Airways Headquarters? A: Yes, visitor parking is available at the Khalifa City A facility. Why Visit Etihad Airways Headquarters? The Final Takeaway The Etihad Airways Headquarters in Abu Dhabi is more than an administrative office—it’s your one-stop solution for resolving travel challenges that require human expertise. Whether you’re navigating a medical emergency, managing a group booking, or need urgent rebooking, the HQ’s dedicated team offers the highest level of support. Before you go: <ol> <li>Save the contacts: +971 2 599 0000 (HQ) and +971 600 555 666 (24/7 Care).</li> <li>Check hours: Visit Mon-Fri, 9 AM–5 PM (or use Khalidiya Mall for weekends).</li> <li>Bring documents: Passport, booking reference, and relevant IDs for faster service.</li> </ol> For travelers in the UAE, the Etihad Airways Headquarters remains the most reliable point of contact for turning travel stress into seamless journeys.